Bouncin' Around

FAQ

How do I schedule a Bouncin' Around party?
It's easy! Just give us a call and we'd be happy to reserve your special day and time!

Is a deposit required?
A $50 non-refundable deposit is required to reserve your party.
The balance is due and payable on the day of your party.

What forms of payment are accepted?
For your convenience we accept cash, Visa, MasterCard, Discover. Sorry, no checks!!

How many guests can I invite?
You may invite up to 20 guests if you are having a Basic or Ultimate.
The birthday child and all adults (18 and over) play for free and are not included in the guest count.
We also have custom programs available for other special occasions.

What if I have more than 20 guests?
Additional guests are welcome! There is a $5 charge per additional guest over the number included
in your party package.

Is there an additional charge for siblings, parents, and/or caregivers?
There is no additional charge for parents or care-givers. Other children would need to pay a $5.00
charge if the amount exceeds the party total.

What time should my guests and I arrive at the party?
We ask that you and your guests arrive 15 minutes prior to your scheduled party to allow time for check
in and safety briefing.
*Please try not to arrive earlier than 15 minutes prior to the party time, as there will likely be another group in the lobby.

Do I need to stay at the party?
The party host is required to stay at the party. Other adults are also welcome to stay and enjoy the fun!

Is each guest, including adults, required to have a completed/signed waiver?
For insurance purposes, all guests must have a waiver completed and signed by a parent/guardian.
For your convenience, family members aged 17 years or younger may be included on the same waiver.

Are socks required?
For guest safety and enjoyment, socks are required to play on the inflatables.

What type of safety instruction is provided?
We pride ourselves on safety. To help prevent injuries, each guest is required to be briefed on safety rules.

Will Bouncin' Around provide supervision in the play arena(s)?
Our fun and friendly staff will provide supervision in the inflatable arena(s) so you can relax and enjoy the party!

Can a guest play while wearing a cast?
In the interest of safety, any guest wearing a cast or other motion limiting medical device (splint, sling, or brace)
will not be permitted to participate on the inflatables. While we welcome them to attend the party and will not
charge for their attendance, they will be prohibited from playing on the inflatables.

Can I spend more than the designated play time in the inflatable arena?
We�re sorry, but we cannot extend your play time in the inflatable arena.

Can we start the party in the party room?
Because we�ve found that full tummies and bouncing don�t mix, our parties begin in the inflatable arena.

Once in the party room, can guests re-enter the play arena?
We�re sorry, but guests may not re-enter the inflatable arena.

Will there be a Bouncin' Around staff member available to assist me in the party room?
Yes - a staff member will be available to assist you in the party room.

Can I use my own decorations and/or paper products in the party room?
You�re welcome to use your own decorations and/or paper products in the party room.
To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly
string, confetti, or pi�atas.

Do you provide party room set up and clean up?
Absolutely! We will set up the party room just the way you want it and clean up afterwards.

Are gratuities (tips) appropriate?
Gratuities for our staff are always welcome.

When should I order pizza, beverages , balloons, & other options?
We�ll call you prior to your party to confirm your guest count.
At that time, you�ll have an opportunity to order pizza, beverages, goodie bags, balloons, and other party
options if you haven�t already.
*Because grown-ups love pizza too, we have whole pizzas available just for them.

How many slices are in a pizza?
There are 8 slices in a large pizza.

Can I bring food to my party?
You may bring cake, cupcakes, prepackaged dry snacks, candy, vegetable trays to your party.
We�re sorry, but no other outside food is permitted.

Can I bring in my own drinks?
If you are not purchasing our pizza/beverage package, you�re welcome to provide beverages for your guests.
For your convenience, a variety of beverages are available for purchase.

*For your safety and enjoyment, food and/or beverages are not permitted in the inflatable arena(s).

Can I bring my own goodie bags and/or balloons?
You are welcome to bring your own.You may also bring in your own balloons.

Are there any additional items I need to bring to the party?
If you will be bringing a cake, please bring a serving knife, candles, and a lighter (no matches please).
For your convenience, we also have candles and socks available for purchase.

What if I need to reschedule my party?
To avoid additional charges, we require at least 7 days advance notice if you need to cancel or reschedule
your party (your party must be rescheduled within 7 days of the original party date). If you cancel or reschedule
your party within 7 days of your party date, you will be responsible for 50% of the total party price. If you cancel
or reschedule your party within 3 days of your party date, you will be responsible for 100% of the total party price.
Remember that your deposit is non-refundable (sorry-no exceptions).